DebtBridge Solutions
DebtBridge Solutions operates as an intermediary referral and lead-generation business. This Privacy Notice explains how we collect, use, process, and protect your personal information when providing our services.
Our primary lawful basis for processing personal data is contractual necessity. In certain circumstances, we may rely on your explicit consent, for example when processing special category data or sending marketing communications relating to our services or relevant third-party services.
DebtBridge Solutions does not provide debt or financial advice, nor recommendations, and is not authorised or regulated by the Financial Conduct Authority (FCA). Regulated advice is provided only by authorised third-party firms to whom we refer enquiries.
To deliver our services effectively, we collect personal information that identifies you. The categories of data we may collect include:
Examples: Name, age, date of birth, passport or driving licence details.
This information enables us to verify your identity and communicate with you. Providing this information is mandatory to proceed with services.
Examples: Income, expenditure, assets, liabilities, bank statements, benefit details, wage slips, tax returns, credit history, county court judgments (CCJs), legal actions, and bank or debit card details.
This information may be required by our authorised partners to assess eligibility for debt solutions or manage contractual services. This data is essential for certain services and cannot be omitted.
Examples: Employment status, occupation, salary details, pay dates, or professional titles.
Used to determine eligibility for specific services or debt solutions. Required for insolvency or debt management arrangements.
Examples: Marital status, dependents, and household circumstances.
This information helps assess affordability and suitability for financial solutions. Mandatory where required for certain services.
Examples: Physical or mental health conditions.
Collected only where necessary to identify vulnerabilities or additional support needs. Providing this information is optional.
Within DebtBridge Solutions, multiple data controllers may operate. Your contractual documentation will identify the primary data controller responsible for your information.
Registered Data Controller:
Organisation: Doodlo Design Studio Limited (Company Number 14599962)
ICO Registration: ZB579128
Trading as: DebtBridge Solutions
When you visit debtbridgesolutions.co.uk, we may collect technical information such as your IP address, cookies, and browser data. Tools such as Google Analytics, WordPress, and Yoast SEO may be used to enhance performance and user experience.
You may disable cookies in your browser settings; however, some features of the website may not function correctly if cookies are disabled.
Our communications may include links to third-party websites. This Privacy Policy applies solely to DebtBridge Solutions. External websites operate under their own privacy policies.
We process your information primarily to fulfil contractual obligations, including referring you to licensed and authorised debt advice firms for assessment.
Where special category data or marketing activities are involved, your explicit consent will be obtained.
Processing may also occur under legitimate interests, vital interests, or legal obligations where appropriate. Information is anonymised whenever possible.
To provide our services effectively, we may share your information with:
Some service providers may operate outside the UK or EU. All such providers are assessed to ensure appropriate data protection safeguards are in place.
If you submit details via our website, your information may be transferred or sold to third-party organisations that purchase leads, including JR Outsourcing and Marketing, to allow follow-up contact regarding debt support services.
DebtBridge Solutions’ role is limited to introducing enquiries to authorised and regulated firms or licensed insolvency practitioners. Any regulated advice will be provided solely by those firms.
Your information may be used to contact you via telephone, email, SMS, or other electronic communication methods regarding your enquiry.
We aim to respond to valid requests within one month.
We retain personal information for the duration of our relationship and for up to six years after account closure to comply with legal and regulatory obligations. Data no longer required is securely destroyed. Paper documents may be scanned and stored electronically.
We maintain robust physical and digital security controls and conduct regular security testing. If a data breach occurs, you will be notified promptly where required by law.
You are responsible for safeguarding your login credentials. If you believe your information has been compromised, please contact us immediately.
If you remain dissatisfied, you may escalate concerns to the Information Commissioner’s Office (ICO).
With your consent, we may send updates or information about relevant services. You may withdraw marketing consent at any time.
We do not share your details with third parties for marketing purposes unless you explicitly agree. Certain essential service or regulatory communications are not considered marketing.
If you have questions about this Privacy Policy or the data we hold about you, please contact:
Email: info@debtbridgesolutions.co.uk
If we make significant changes to how your data is processed, we will provide at least 14 days’ notice. You may decline changes; however, this may prevent us from continuing our services.
Last Updated: February 2026